Quality Policy

Our Commitment to Quality

Asbestosurv is committed to providing the highest quality asbestos consultancy services to our clients. We recognise that quality is fundamental to maintaining the trust and confidence of property owners, dutyholders, and all stakeholders who rely on our professional expertise to protect the health and safety of building occupants and workers.

Policy Statement

It is the policy of Asbestosurv to:

• Deliver asbestos survey, management, and consultancy services that consistently meet or exceed the expectations of our clients and comply with all applicable legal and regulatory requirements.
• Maintain full compliance with the Control of Asbestos Regulations 2012 (CAR 2012), HSG264 survey guidance, and all relevant Approved Codes of Practice.
• Employ and develop BOHS P402 qualified surveyors who demonstrate the highest levels of professional competence and ethical conduct.
• Use only UKAS-accredited laboratories for bulk sample analysis, ensuring legally defensible and scientifically robust results.
• Operate an effective Quality Management System (QMS) certified to ISO 9001:2015, and seek to continually improve its processes, performance, and effectiveness.
• Provide clear, accurate, and comprehensive survey reports that enable dutyholders to make informed decisions about asbestos management in their premises.
• Regularly review and measure quality performance through internal audits, management reviews, client feedback, and key performance indicators.
• Ensure all personnel understand and actively contribute to the achievement of our quality objectives through appropriate training, supervision, and communication.

Continual Improvement

Asbestosurv is dedicated to the principle of continual improvement. We regularly evaluate the effectiveness of our quality management system and seek opportunities to enhance our service delivery, operational efficiency, and client satisfaction. This commitment extends to all areas of our business, from survey methodology and report quality to client communication and staff development.

Management Responsibility

The Managing Director has overall responsibility for the Quality Policy and the effective operation of the Quality Management System. All employees are expected to adhere to this policy and the procedures established within the QMS. This policy is communicated to all personnel and is available to relevant interested parties upon request.